Introducing Vaillant’s Newest Competence Center: Termoteknika’s Impressive Venture
On Thursday, November 7, 2019, Termoteknika SHPK, Vaillant’s partner distributor in Kosovo, marked a significant milestone with the inauguration of their latest venture – the Vaillant Competence Center. This event not only showcased the dedication of Termoteknika to elevate standards but also marked a pivotal moment in Vaillant’s journey within the Kosovo market, a territory overseen by Vaillant d.o.o. Croatia.
In a pre-opening interview, Mr. Ramë Tahiraj, the Director of Termoteknika, graciously offered insights into the company’s evolution alongside Vaillant:
The Genesis of Termoteknika and Vaillant Collaboration:
Termoteknika’s roots trace back to 2000, with its initial tryst with Vaillant’s products, albeit indirectly. The partnership flourished, thanks to the support of Mr. Krunoslav Petrokov, who facilitated the import of Vaillant products during the nascent stages. By 2004, Termoteknika had solidified its position as a direct importer of Vaillant products, marking the onset of a fruitful collaboration.
Operational Landscape of Termoteknika:
Headquartered in Peja, with a subsidiary in Pristina and plans for expansion, Termoteknika operates with a customer-centric approach. Their offerings encompass sales, service, spare parts supply, and support for system designers, with a focus on optimizing warehouse capabilities to cater to diverse needs effectively.
Structural Framework:
As a family-owned enterprise spearheaded by Mr. Ramë Tahiraj and his brother, Bekim Tahiraj, Termoteknika boasts a dedicated workforce of 25 individuals, including service technicians, sales consultants, and logistical support personnel.
Clientele and Market Focus:
Termoteknika’s clientele primarily includes wholesalers and installers across Kosovo, supplemented by end-user engagement. Their commitment to customer satisfaction underscores their prominence as a strategic partner within the industry.
Product Portfolio:
Termoteknika prides itself on offering a comprehensive array of heating, air conditioning, plumbing, and installation materials. While their Vaillant product range encompasses electrical devices, radiators, fan convectors, and solar programs, they adapt to regional preferences by catering to the prevalent usage of propane butane over gas appliances.
Future Prospects:
Despite the current landscape, Termoteknika remains proactive in embracing emerging trends, including the growing interest in heat pumps and solar energy utilization, positioning themselves as trailblazers in the evolving Kosovo market.
Termoteknika’s partnership with Vaillant epitomizes synergy, innovation, and a shared commitment to excellence, promising a future where cutting-edge solutions meet the unique demands of Kosovo’s dynamic heating and air conditioning landscape.
